SERVICES
The membership entitles the usage of INTENT91 Ltd facilities and the equipment and services available therein. The membership gives access to all INTENT91 Ltd sites, except if specified otherwise.
MEMBERSHIP
The membership is personal, and cannot be shared.
AGE LIMIT
The Member confirms that he/she is 18 years old or older. For persons 16 or 17 years old, exceptions are granted based on a written parental consent. Persons under 16 years of age must be supervised at all times.
HEALTH
The Member confirms that he/she does not suffer from health problems that would hinder exercise or prevent him/her from engaging in exercise, or that would be detrimental or adverse to the Member’s health, safety or physical condition if he/she did exercise. In case of any doubt, the Member shall seek advice by a medical doctor who should confirm the ability to exercise. INTENT91 Ltd shall have no obligation to perform a fitness assessment or similar testing to determine the Member’s physical condition. If an assessment is done at INTENT91 Ltd, it is for the sole purpose of compiling comparative data in order to track the Member’s progress in a programme and not for diagnostic purposes.
LIABILITY
Each Member of INTENT91 Ltd shall be liable for any property damage and/or personal injury caused by the Member on the INTENT91 Ltd premises. It shall be the obligation of the Member to pay for any costs involved upon presentation of a statement thereof.
WAIVER OF LIABILITY
Any and all use of the INTENT91 Ltd facilities shall be at Member’s own risk at all times. The Member shall not utilise any equipment unless he/she knows the appropriate usage. INTENT91 Ltd shall not be liable for any injuries, physical impact or damages to the Member, or the property of the Member, or be subject to any claim arising out of the use of the premises and/or of the equipment made available to the users.
LOCKERS FOR PERSONAL BELONGINGS
Lockers are available for Members while working out in the facility. Each Member needs to empty the locker when leaving the facility.
INTENT91 Ltd will open and empty lockers if the Member is not in the facility.
LOST PROPERTY OR THEFT
INTENT91 Ltd does not take responsibility for loss or theft of any personal belongings. Any items left on INTENT91 Ltd premises will be kept for a period of two weeks before being disposed of.
CODE OF CONDUCT
The Member shall respect the behavioural and operating principles of INTENT91 Ltd, as laid out in our code of conduct.
SUSPENSION/TERMINATION OF MEMBERSHIP
If the Member behaves in a way that breaches the code of conduct membership can be suspended or terminated at management’s sole discretion.
ACCESS AND SECURITY
INTENT91 Ltd is open Monday to Friday 6am until 9pm, and Saturday from 7am – 3pm, with the exception of bank holidays and exceptional circumstances, when times may vary. Classes are available according to times stated in the INTENT91 Ltd booking system. Classes and instructors are subject to change with no prior notice.
SESSIONS
INTENT91 Small Group Personal Training sessions must be used within the month, any sessions not used cannot be carried over into the following month and will therefore be lost. Sessions cancelled within 24 hours of the start time and date may also be lost.
PAYMENT
The Member is responsible for the payment of the membership. This is true even if the amount is debited directly by INTENT91 Ltd. Agreed price only applies if the Member pays according to the agreed conditions. If the payment is late the member will receive a reminder email from INTENT91 Ltd and access may be suspended. The membership continues to run even if the access is suspended. If after 30 days the amount is still not paid the Member is in violation of the contract and the total outstanding amount of the contract will be due. INTENT91 Ltd may transfer the case to a debt collector, which will add additional fees.
Monthly payment or pro rata amount and any sign-up fee are paid at the point of this agreement. The Member has given approval for an automatic debit from his/her account or card. Please see the Renewal/Cancellation section below for details on our cancellation policy.
MEMBERSHIP TIER
Memberships can be upgraded at any time. However should a downgrade be required, 5 working days’ notice is required before the next payment is due.
If cancellation notice has been given, membership downgrades are unable to be authorised.
Please email any requests to info@intent91.co.uk
SATISFACTION GUARANTEE
During 7 days from the start of the membership, the Member can cancel their membership free of charge, and will be reimbursed in full.
RENEWAL AND CANCELLATION
Monthly membership: we require two full months before the end by sending an email to info@intent91.co.uk. (i.e. if notice is given on 14th March, your notice period will begin from the 1st April, with your last full payment on 1st May and your membership ending on 31st May).
Exceptional cancellation: a cancellation is exceptionally granted if the Member moves more than fifteen miles away from any INTENT91 Ltd facility, on presentation of an official document to prove the change of address. It is also possible to cancel the membership due to medical reasons, upon presentation of a medical certificate.
PRICE CHANGES
Any price changes will be communicated at least one month prior to implementation.